Catteralls of Southam Ltd | Tel: 01926 813192

2024 / 2025 Bus Passes

Feature Changes

How to purchase and use the system

The QR Code and your account

Payment Options

Important note regarding sibling discount

If the council pays for your pass on one of our out of catchment services

Splitting the cost between guardians/parents

Using multiple routes

Click here if you've read the details below and just want to buy a pass.

Cat 1 Route Changes
Cat 2 Route Changes
Cat 4 Route Changes
Cat 5 Route Changes
826 Route Changes
326 Route Changes
Service 99 Route Changes

1. Cat 1 Route Changes

Cat 1 remains unchanged

2. Cat 2 Route Changes

Cat 2 remains unchanged

3. Cat 4 Route Changes

Cat 4 - Unchanged although pick up point will change at Upper Boddington when the Wormleighton Rd is eventually closed.
More info will be sent out once the information is published

4. Cat 5 Route Changes

Cat 5 remains unchanged

5. 826 Route Changes

Route and Timetable as per the end of 2023/4 School year (incorporating Temple Herdewyke and Radway)

6. 326 Route Changes

Route and Timetable as per the end of 2024 School year (incorporating Warmington and Shotteswell)

7. Service 99 Route Changes

Service 99 remains unchanged

Feature changes

The bus pass system will not only allow to you track the location of the bus (Click for more info on this), the system will now give you the option to recieve an email notification when your child boards the coach.

Click here to find out more info on the new Boarding Notification email alert.

How to purchase and use the system

Our bus passes will be run through the ShuttleID system.

This system is QR code based which must be presented to the driver on boarding. The QR code is scanned and the driver will be alerted if there are any issues with the pass.

The best way to present the ticket to the driver is to have the QR code saved onto a smartphone although the pass can be printed at home.

If neither of these are an option, please contact us AFTER purchasing a pass and we will produce a plastic card copy at a cost of £10 per card.

The video below shows how to sign up for the system.

The QR Code and your account

Once purchased the QR code can be shared with the student in a variety of ways (see here for more info)

When logged into the customer portal from a PC you can:

Print the code on paper
Send a link to the code by SMS
Send a link to the code by email

When logged into the customer portal from a mobile phone you can also:

Send a link to the code using Facebook Messenger
Send a link to the code using WhatsApp

We recommend that you save the image locally to your mobile phone as the link may not work if you are in an area with no data access.

It is also a good idea to carry a paper copy of the code in case your mobile phone runs out of power.

Payment Options

The options for passes are either Termly or Annual with Direct Debit options available on the Annual passes. The Direct Debit will be handled again by Gocardless (via Shuttleid).

The Direct Debit option includes an inital non refundable 1st payment, followed by 8 Direct Debit payments.

The payments will be taken on the 1st of the Month, with the first Direct debit payment taken on 1st September 2024 and the final direct debit on the 1st April 2025.

More info can be found once the account has been set up.

Important note regarding sibling discount

Due to the way the Shuttleid system works, please ensure you do the following

If you have more than 1 child, a sibling discount of £45 per year (£15 per term) will again apply.

Please follow the procedure below:

Set up your account and purchase a ticket for your first child.

Click here to email us and we will email you a voucher which you can then apply against the subsequent children.

These vouchers cannot be applied retrospectively to the subsequent tickets so please make sure you receive the voucher before buying the subsequent tickets to ensure the discount is applied.

If you have more than 2 children, let us know in the email and we will issue extra vouchers.

Please make sure to put the sibling’s name and whether the voucher is for the Annual Pass (£45) or the Termly Pass (£15)

Purchase the sibling’s pass and apply the voucher, more info can be found here.

If the council pays for your pass on either the Cat 1, 2, 4, 5, 826, 326 or 99 only -

If the local council pays for your child’s pass and they travel on one of the above services, please contact us and we will arrange to have your child set up on the system and a ticket sent out to you.

If you would like to split the cost between guardians/parents

If the price of the pass is to be split between parents/guardians, click here BEFORE buying the pass to purchase a voucher which can then be applied when buying the pass. This voucher cannot be applied retroactively so please be sure to buy this first.

Using multiple routes

We have received requests in the past where a child may need to use different services during the week (e.g Cat 5 Monday to Thursday, Cat 4 on Friday as staying with a parent/guardian.)

Please click here to contact us and we will send you a link where you can buy a pass that is valid on multiple routes